How to make a rule inactive
We recommend setting rules inactive right after you create them as you build them. That way, nothing fires for a customer when you're not expecting it. You can also make rules inactive to turn them off but not delete them.
Video Overview:
How to make a rule inactive:
- Find the rule under Dashboard -> Rules
- In the top right corner of the rule, click "Rule Options"
- Uncheck the "Active" box
- Click "Update"