What are replacement variables and how should I use them?
Replacement variables let you insert a variable into a conversation or within an automation. For example, let's say you wanted to send a scheduled message to customers and include their name. When composing that message to you'd set it up as follows:
Hey, {{{name}}}!
List of replacement variables:
Here are a list of many - but not all - replacement variables.
For the User object:
{{{name}}}
{{{first_name}}}
{{{last_name}}}
{{{email}}}
{{{referral_code}}}
{{{account_credit}}}
{{{user.phone}}}
You can also invoke anything you've created as an attribute. For instance, if you create a "city" attribute, you can use that attribute's value in a message by inputting:
{{{city}}}
For the Message object:
{{{message.body}}}
For the Order object:
{{{order.subtotal}}}
{{{order.tax_amount}}}
{{{order.tip_amount}}}
{{{order.delivery_amount}}}
{{{order.refund_amount}}}
{{{order.discount_amount}}}
{{{order.total}}}
{{{order.full_name}}}
{{{order.address1}}}
{{{order.address2}}}
{{{order.city}}}
{{{order.state}}}
{{{order.zip}}}
{{{order.delivery_address}}}
{{{order.line_items_quantity}}}
{{{order.delivery_date}}}
{{{order.day_before_delivery_date}}}
{{{order.link}}}