What are replacement variables and how should I use them?
Replacement variables let you insert a variable into a conversation or within an automation. For example, let's say you wanted to send a scheduled message to customers and include their name. When composing that message to you'd set it up as follows:
Hey, {{{name}}}!
List of replacement variables:
Here are a list of many - but not all - replacement variables.
For the User object:
{{{name}}} {{{first_name}}} {{{last_name}}} {{{email}}} {{{referral_code}}} {{{account_credit}}} {{{user.phone}}}
You can also invoke anything you've created as an attribute. For instance, if you create a "city" attribute, you can use that attribute's value in a message by inputting:
{{{city}}}
For the Message object:
{{{message.body}}}
For the Order object:
{{{order.subtotal}}} {{{order.tax_amount}}} {{{order.tip_amount}}} {{{order.delivery_amount}}} {{{order.refund_amount}}} {{{order.discount_amount}}} {{{order.total}}} {{{order.full_name}}} {{{order.address1}}} {{{order.address2}}} {{{order.city}}} {{{order.state}}} {{{order.zip}}} {{{order.delivery_address}}} {{{order.line_items_quantity}}} {{{order.delivery_date}}} {{{order.day_before_delivery_date}}} {{{order.link}}}