Replacement Variables

Replacement variables are accessible across the Bottle platform. In order to use replacement variables, you take the name of the variable and put it in between {{{ and }}} brackets.

For example, to replace with the customer's display name, you'd insert it as:

Hey, {{{name}}}!

Here are a list of many - but not all - replacement variables.

For the User object:


You can also invoke anything you've created as an attribute. For instance, if you create a "city" attribute, you can use that attribute's value in a message by inputting: 


For the Message object:


For the Order object:


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